About: going your Shaw solutions up to a brand new target. Ensure that you’re willing to prepare your move with us. As soon as we chat we will require

You are going up to a brand new house, now leave the complicated stuff to us! Whenever going, it is possible to simply simply simply take your Shaw solutions with you and get away from an interruption to your online, television or Phone. Simply tell us when and where you’re going, so we’ll help to make it simple.

Set your move

Contact us to obtain your move began, it is best to provide us with 2-3 weeks notice if at all possible. Whenever you chat with us online, we could make yes you are prepared to request a move, and compile all of your information.

Make certain you’re willing to plan your move with us. As soon as we chat we will require:

  • The new target.
    • Make sure you write to us of every considerations that are speciala newly built home may require more hours to put in, along with an apartment or apartment we might require usage of a energy cabinet).

  • Dates: your day you are leaving the address that is old your day you require solutions linked at your target.
  • Email address: in the event we must get your hands on you throughout the move.

Note: Ask when you can personal Connect at your brand new house; move by yourself some time terms, we’re constantly there for you personally

Installation guidelines

Whether you have plumped for a expert install, or the new house has the capacity to be Self-Connected, here is several things to think about for the afternoon of the move.

  • Subscribe to SMS text visit reminder when it comes to specialist.
  • Unpack your Shaw equipment where it is wanted by you linked.
  • Make yes no furniture is blocking the outlets you will need.
  • Make yes some body over the chronilogical age of 18 is house if the installer comes.

  • Pack your Shaw equipment up with all the current cords for effortless set up later on.
  • See our page that is self-Connect for specific directions on linking your gear.
  • Enjoy the services you provide being ready when you’re.

Going Checklist

Which will make going Shaw services as simple as may be, we have come up with the Shaw Moving Checklist to be sure all things are to allow the special day.

Simply Click above image to install the Shaw Moving Checklist PDF.

Don’t forget to keep a duplicate regarding the list in your phone, or print it away, to make sure you’ve got every thing managed.

Moving FAQ

Can there be a fee for going Shaw solutions?

  • No! Moving is obviously free with Shaw.

May I connect up my gear during the brand brand new target myself?

  • Many television and/or Internet customers can connect their equipment self at their brand new target. This depends upon the location and gear, so please talk to a Shaw agent first.

How long in advanced must I book my move?

  • 2-4 days notice is advised to make certain we could schedule the time that is exact date that really works for you personally.

Exactly what are the various ways can we schedule my move?

  • See shaw.ca/contact-us for the contact choices.

May I alter my services or upgrade equipment during a move?


  • You’ve got it! Moving may be the perfect time for you to review your solution, specially as your requirements may alter using the brand new address.

Could I make modifications to the visit after I book it?

  • Definitely! Incorporating solutions later on often requires rescheduling – therefore, if at all possible, look at your bundle and work out any modifications throughout the initial scheduling.

Imagine if I have to cancel solutions?

  • We have been sorry to see you are going! Cancellation of solution needs to be done over the telephone along with the account owner or completely authorized person.

Just how do I determine if i could get Shaw services within my brand brand new target?

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